E-Commerce Fulfillment Services Malaysia

Store, Pack & Ship — Without the Stress

Looking for a reliable ecommerce fulfillment partner in Malaysia?

Sonic Hub helps online sellers store inventory, pack orders accurately, and deliver fast — all under one roof.

Customers served! Fulfilling 3000 Orders Daily For Leading Brands Customers served!
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A 3PL Partner That Helps You Scale

Sellers on Shopee, Lazada, Shopify, TikTok, and WooCommerce use Sonic Hub to simplify logistics.


Whether you're just starting out or shipping thousands of orders, we make e-commerce order fulfillment seamless.


Here's what you can expect:

Guaranteed On-Time Deliveries

Delight customers with timely shipments every time.

Fully integrated with your online store

From secure storage to careful packing and swift shipping, we handle it all.

Scalable Solutions

Whether you’re a startup or an established enterprise, we adapt to your needs.

Effortless Fulfillment for Seamless Growth

Store it. Pack it. Ship it. Sonic Hub makes logistics simple, scalable, and stress-free with guaranteed on-time deliveries.

Why Ecommerce Fulfillment Matters
  • Great products aren't enough
  • Fast, accurate shipping is what keeps customers coming back.

E-commerce fulfillment includes warehousing, pick and pack services, and last-mile delivery.

We take care of everything behind the scenes so you don’t have to hire staff, rent space, or deal with multiple couriers.

No Staff. No Space. No Stress.

What’s Included in Our Fulfillment Services

No separate vendors, no juggling multiple platforms. Sonic Hub brings all your fulfillment needs under one roof.

Store

Secure warehousing with 24/7 inventory monitoring and climate control

Pack

Custom packaging tailored to your brand, with 100% order accuracy

Shipping

On-time deliveries – GUARANTEED! Plus, real-time tracking for peace of mind

Built For Malaysian
E-commerce Sellers

Sonic Hub integrates with:

Shopee

Lazada

Shopify

Woocommerce

TikTok Shop

Custom Websites

Orders sync automatically. Inventory updates in real time. You sell — we fulfill.

Why Choose Us?

Peace of Mind, Fast Fulfillment

After 3 years with Sonic Hub, I’ve never had to worry about fulfillment again. Orders are packed fast, support is responsive, and I finally have the headspace to grow the business.

James Kon
Lazada Seller Ambassador

Convenient. Fast. Reliable.

Sonic Hub handles all our online orders across marketplaces—quick packing, great support, and zero hassle. They always go the extra mile

CV Loh
Director, Commerce Venture S/B
FAST ORDER PROCESSING

Same-day pick & pack. Nationwide delivery.

Flexible 3PL Services

Use only what you need — storage, packing, or shipping

Scalable for Growing Brands

From 10 to 10,000+ orders per month

Real-Time Inventory Dashboard

Full visibility over your stock and order status

Our Ecommerce Fulfillment Process

How it works? Just 3 Easy Steps. That's It. 

Send us your products

We store them securely in our warehouse.

Your store syncs with us

Orders flow in automatically. No manual work.

We pack & ship daily

Customers get fast delivery + tracking. You get peace of mind.

Who Is Sonic Hub For?

We help ecommerce businesses across Malaysia and Southeast Asia simplify logistics and scale smarter.

E-Commerce Retailers

Seamless order fulfillment for fashion, electronics, and more, enhanced with value-added services like sticker labeling and engraving.

Cosmetics & Beauty Products

Specialized handling with temperature control to preserve product quality, ensuring every shipment meets your high standards.

Fast-Moving Consumer Goods (FMCG)

Efficient processing for high-volume goods, supported by warranty services and rigorous quality control (QC) measures.

Corporate Gifts and Customizable Products

Personalization options like engraving and sticker labeling to make every gift uniquely yours.

Subscription Box Companies

Reliable, recurring shipments that delight subscribers, with options for temperature-controlled items when needed.

International Brands Entering Malaysia

Regional expertise combined with walk-in support, ensuring smooth logistics and a strong market presence.

Frequently Asked Questions

What is ecommerce fulfillment?

Ecommerce fulfillment is the process of storing, picking, packing, and shipping online orders — all handled by a third-party logistics (3PL) partner like Sonic Hub.

Do you work with small ecommerce sellers?

Yes! We support brands of all sizes — from new DTC startups to high-volume marketplace sellers. No minimums required.

Can I use only part of your service (like warehousing or pick & pack)?

Absolutely. Our services are modular — use just what you need, whether that’s storage, packing, or shipping.

Do you support Cash on Delivery (COD)?

Yes, we offer COD options for deliveries across Malaysia — especially useful for Shopee, Lazada, and TikTok sellers.

Where is your fulfillment center located?

Our main fulfillment hub is in Kuala Lumpur, with additional warehousing space in Johor Bahru and Pulau Indah.

Do you integrate with Shopee, Lazada, Shopify, or TikTok Shop?

Yes — we sync directly with major platforms so orders flow in automatically and inventory updates in real time.

Do you support branded packaging and inserts?

Yes! You can supply your own packaging materials, and we’ll pack each order to match your brand experience.

Can I switch from my current fulfillment provider?

Yes. We’ll guide you through a smooth migration process — with minimal disruption to your operations.

Effortless Fulfillment for Seamless Growth

Store it. Pack it. Ship it. Sonic Hub makes logistics simple, scalable, and stress-free with guaranteed on-time deliveries.

E-commerce Fulfillment Services: What It Is, How It Works, Benefits, and Challenges

E-commerce fulfillment is the process of storing inventory, packing orders, and shipping products to customers. Businesses use fulfillment services to reduce operational hassle, scale faster, and deliver better customer experiences.

There are 3 main fulfillment models: in-house, dropshipping, and third-party logistics (3PL). Sonic Hub is a tech-enabled 3PL provider offering e-commerce fulfillment services across Malaysia, handling over 6,000 orders per day from warehouses in Shah Alam, Johor Bahru, and Pulau Indah (totaling 200,000+ sqft).

What is an e-commerce fulfillment service?
An e-commerce fulfillment service is a logistics solution that manages order storage, packing, and delivery for online sellers on platforms like Shopee, Lazada, Shopify, and TikTok Shop.

Our Process:

  1. Inbound – Products are received, verified, and labeled.
  2. Storage – Inventory is organized in bonded or non-bonded facilities.
  3. Picking – Orders are system-guided for fast and accurate selection.
  4. Packing – Double-checked and packed securely.
  5. Delivery – Daily dispatches with a 3:30PM cut-off for same-day movement.

E-commerce fulfillment services help businesses scale without investing in warehouse space or hiring logistics staff. With Sonic Hub, sellers get access to 200,000+ sqft of bonded and non-bonded warehouse space, 7-day operations, and a daily cutoff time of 3:30PM for faster delivery. Orders are processed with high accuracy, reducing returns and improving customer satisfaction. Clients also enjoy transparent pricing with no hidden fees, along with seamless integration across Shopee, Lazada, TikTok Shop, and Shopify.

While fulfillment services reduce operational overhead, sellers should be prepared for a short onboarding period where system integration, inventory syncing, and SKU standardization are necessary. Some learning curve is expected, especially for businesses moving from manual processes to digital workflows—but these are easily resolved with our dedicated support team.

Ecommerce fulfillment services in Malaysia help businesses scale without the operational burden—letting you focus on growing sales while we handle the rest.

Effortless Fulfillment for Seamless Growth

Store it. Pack it. Ship it. Sonic Hub makes logistics simple, scalable, and stress-free with guaranteed on-time deliveries.